1. Introduction
Welcome to Casa Kani-Ini. By accessing our website or making a reservation, you agree to the following terms and conditions. We recommend that you read them carefully before confirming your stay.

2. Reservations
Booking Process
Once your reservation is confirmed, you will receive an email with all the details. It is your responsibility to verify the information and notify us immediately if there are any errors.

Changes and Cancellations

If the cancellation is made 30 days before the arrival date, a 50% partial refund will apply.
Cancellations made within 30 days prior to arrival will not be refundable.
No refunds will be given for unused nights after check-in.
Payments
All reservations must be paid online. The accepted payment methods (such as Stripe, credit card, or bank transfer) will be indicated during the booking process.

3. Rates
Rates are expressed in Mexican pesos (MXN) and include taxes unless otherwise stated. They may vary depending on the season, demand, or current promotions.

4. Property Policies
Check-in: from 3pm
Check-out: to 12pm
Children: For safety and tranquility reasons, children under 12 years old are not accepted.
Pets: Pets are accepted only with prior authorization and under certain conditions. Please respect the property and its facilities.
5. Included Services
Use of the entire villa with 6 rooms and common areas.
Private pool and terraces with panoramic views.
Daily cleaning of rooms and common areas
Support for online check-in/check-out and guest communication through OTAs.
Additional services such as extra cleaning or transportation can be arranged upon request and at an additional cost.

6. Liability
Casa Kani-Ini makes every effort to keep information accurate and up to date, but does not guarantee its absolute accuracy. We are not responsible for any direct or indirect damages arising from the use of our website or services.

7. Intellectual Property
All content on our website (texts, images, logos, etc.) is protected by intellectual property rights. Reproduction or use without authorization is prohibited.

8. Privacy
We respect your privacy. The personal data collected during the booking process will be handled in accordance with our Privacy Policy.

9. Modifications
Casa Kani-Ini reserves the right to modify these terms and conditions at any time. Changes will take effect once published on our website.

10. Applicable Law
These terms are governed by the laws of Mexico. Any disputes will be resolved in the competent courts of the State of Oaxaca.

11. Contact
Direction: Villa de Tututepec de Melchor Ocampo, 71847 Oaxaca, México
Phone: +52 954 149 5730
Email: [email protected]

1. Introduction
This policy sets forth the cancellation terms applicable to reservations made at Casa Kani-Ini. By confirming your booking, you agree to the following conditions.

2. General Cancellation Conditions
Partial Refund Cancellation
Cancellations made at least Cancellations made at least two months prior to the arrival date will be eligible for a 50% refund. partial refund (the exact amount will depend on the specific conditions indicated at the time of booking).
Late Cancellation
Cancellations made with less than two months’ notice will be non-refundableregardless of the reason.
3. How to Cancel Your Booking
By email: Cancellation requests must be sent to [email protected].
Confirmation: Once the cancellation is approved, a confirmation email will be sent. If you do not receive it within 24 hours, please contact us directly.
4. Booking Modifications
Changes to stay dates, number of guests, or other details are subject to availability and may result in a rate adjustment. We recommend contacting us in advance.

5. No-Show Policy
In case of a no-show without prior notice, no refund will be issued.
Casa Kani-Ini reserves the right to release the property starting the following day.

6. Refunds
Partial refunds (when applicable) will be processed within 7 to 14 business days after validation.

They will be issued using the same payment method used for the booking.
Taxes, service charges, or other extras are non-refundable.
7. Non-Refundable Bookings
Some promotions or special offers may be non-refundable, which will be specified during the booking process.
Once check-in has been completed, cancellations or refunds will not be permitted, even if the stay is shortened.

8. Contact
For questions related to cancellations or changes:

[email protected]
? +52 954 149 5730
?Villa de Tututepec de Melchor Ocampo, 71847 Oaxaca, México


9. Changes to the Policy
Casa Kani-Ini reserves the right to modify this policy at any time.
Changes will take effect upon their publication on the website.
It is recommended to review this section periodically.