Terms and Conditions

Introduction
Welcome to the website of Les Résidences du Lavandou, your destination for exceptional stays. By accessing our website and using our services, you agree to the terms and conditions outlined below. Please read these terms carefully before making a reservation.

1. Use of the Website

Website Access: Access to the Les Résidences du Lavandou website is free. You are responsible for ensuring that you have the necessary tools (internet connection, compatible device) to access and use the website.
User Account: To make a reservation, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.
2. Reservations

Reservation Process: After completing your reservation, you will receive a confirmation email. It is your responsibility to verify all details and inform us immediately of any discrepancies.
Modifications and Cancellations: Policies regarding modifications and cancellations are specified in your reservation confirmation and may vary depending on your booking. Cancellation fees may apply.
Payments:
100% of the total amount is due at the time of booking.
Any remaining balance may be settled later, if applicable.
3. Pricing

Rates: All rates are displayed in Euros (€) and include applicable taxes unless otherwise noted. Rates may vary depending on the season, demand, or ongoing promotions.
Offers and Promotions: Special offers and promotions may be available periodically and are subject to specific terms and conditions outlined at the time of booking.
4. Property Policies

House Rules: Each guest is expected to adhere to the house rules, which will be provided upon arrival.
Non-Smoking Policy: All Les Résidences du Lavandou properties are non-smoking. Any violation of this policy may result in additional cleaning fees.
Pets: Pet policies vary depending on the reserved accommodation. Please contact us to confirm before booking.
5. Cancellation Policy

Cancellation 15 days or more before arrival: 30% of prepaid amounts are refundable.
Cancellation less than 15 days before arrival: No refunds will be issued (0%).
6. Security Deposit
A refundable deposit of €42,457 is required in case of damages to the property.

7. Responsibilities

Accuracy of Information: We strive to provide accurate and up-to-date information on our website. However, we cannot guarantee the accuracy or completeness of the content.
Limitation of Liability: Les Résidences du Lavandou cannot be held responsible for any direct or indirect damages resulting from the use of or inability to access our website.
8. Intellectual Property

Website Content: All materials on the Les Résidences du Lavandou website (texts, images, logos, etc.) are protected under intellectual property laws. Unauthorized reproduction or use is strictly prohibited.
9. Privacy
We respect your privacy and are committed to protecting your personal information. For more details, please refer to our Privacy Policy.

10. Changes to the Terms and Conditions
Les Résidences du Lavandou reserves the right to modify these terms and conditions at any time. Changes will take effect upon their publication on our website.

11. Governing Law and Jurisdiction
These terms and conditions are governed by French law. Any disputes related to their interpretation or application will be resolved in the competent courts of Toulon.

Contact Us:
For any questions, please contact us at:

Email: [email protected]
Website: https://www.residencesdulavandou.fr
Thank you for choosing Les Résidences du Lavandou. We look forward to welcoming you and providing you with an unforgettable stay.

Payment and Cancellation Policy for Apartments in Lavandou

Introduction
This payment and cancellation policy outlines the terms and procedures for reservations made for:

Apartment for 4 people with balcony
Large studio for 2 people
Small studio for 2 people
Quiet T2 for 4 people with balcony
Quiet T2 for 4 people

Located at: 121 Rue des Bugadières, 83980 Le Lavandou

By making a reservation, you agree to adhere to the following conditions.

1. Payment Schedule

100% of the total amount is due at the time of booking.
Any remaining balance may be paid later as agreed.
2. Cancellation Policy

Cancellation 15 days or more before arrival:
30% of the prepaid amounts are refundable.
Cancellation less than 15 days before arrival:
No refunds will be issued (0%).
3. Security Deposit
A refundable deposit of €42,457 is required in case of damages to the property.

4. How to Cancel a Reservation

Online Cancellation:
Reservations can be canceled directly through our website. Log in to your account, access your reservations, and select the cancellation option.
Cancellation Confirmation:
Once the cancellation is processed, you will receive a confirmation email. If you do not receive it, please contact us immediately for assistance.
5. Reservation Modifications

Date Changes:
Changes to stay dates are subject to availability and may incur additional charges. Contact our team to check availability and conditions.
Other Modifications:
For changes such as the number of guests or type of accommodation, please contact us directly. Additional fees may apply according to our policies.
6. No-Show Policy

No-Show Fee:
In the event of a no-show without prior notice or cancellation, 50% of the total booking amount will be charged.
Release of Accommodation:
The accommodation will be released for the remaining stay period if no prior communication has been received.
7. Refunds

Processing Time:
Eligible refunds will be processed within 7 to 14 business days after the cancellation request is confirmed. Refunds will be issued to the same payment method used during booking.
Non-Refundable Fees:
Taxes, service fees, and additional charges are non-refundable.
8. Non-Refundable Reservations

Special Offers and Promotions:
Certain promotions or discounted rates may have a non-refundable policy. These terms will be clearly stated during the booking process.
9. Assistance
For any questions or assistance regarding cancellations, modifications, or refunds, please contact our customer service team at:
[email protected]

10. Changes to the Policy

Amendments:
We reserve the right to update this cancellation policy at any time. Changes will take effect upon being published on our website.
Thank you for choosing our apartments for your stay in Lavandou. We look forward to welcoming you and making your stay unforgettable.